NEVER REPORT REPAIRS TO STAFF MEMBERS

Dear TENANT NAME:

We are always looking for ways to make your rental experience the best it can be.  We value our relationship and want to service you better.  Report repair request calls to:

REPAIR REQUEST HOTLINE,

215-271-8126, ext 15

OR EMAIL YOUR REQUEST TO:

EMAIL:

JAMIE@DJCRE.COM, copy to

FRED@DJCRE.COM

All calls are recorded and time-stamped to ensure that fastest possible service.  You NEVER have to leave a phone message with anyone else. 

ALL STAFF MEMBERS HAVE BEEN INSTRUCTED TO USE THIS NEW SYSTEM. PLEASE DO NOT ATTEMPT TO LEAVE ANY REPAIR REQUEST OR FOLLOW UP INFORMATION WITH ANY OTHER STAFF MEMBER. This voicemail is specifically for our tenants and their repair needs.  All repair requests MUST be submitted using this new format.  Thank you in advance for your cooperation

D.J.Cilione Real Estate, Inc.